-
FullpoolservicesAsked on January 23, 2019 at 11:29 PM
hi,
I have created 8 form about pool services but I can't get them to with chase wepay. I get the 1003 error. I have deleted the field,and when it create it again all the old info still there. I have cloned the form as well and create a new payment field and still not working.
-
jherwinReplied on January 24, 2019 at 2:32 AM
I cloned your form and I was able to integrate it into Chase Wepay. See my screenshot below.
Could you please try again and follow the steps below while reintegrating.
1.) Remove the WePay integration from your form and add again. When you remove it, your products will be the same after you add WePay. You don't need to add your products again, the existing product will be added automatically.
2.) Reintegrate WePay. You can follow the guide: How to integrate Chase Wepay with JotForm.3.) Please try to replicate your issue again.
If the issue still persists, please inform us.
-
FullpoolservicesReplied on January 24, 2019 at 2:39 AM
yes I can connected it but the payments doesnt go thru. It says error 1003.
try this one.
https://form.jotform.com/Fullpoolservices/new-customer-sign-up-order
-
FullpoolservicesReplied on January 24, 2019 at 2:44 AM
-
BJoannaReplied on January 24, 2019 at 2:45 AM
We will address this issue on your other thread - https://www.jotform.com/answers/1710853