sub-user access to main account settings

  • lj_tkd
    Asked on January 25, 2019 at 7:44 AM

    Hi, 

    We have a Bronze Subscription for our company. I am a user there and also have access to our forms. However, I cannot remove Branding or access the settings of the company. I only see my own info. Can you help me?

    Thanks,

    Lionel

  • Richie JotForm Support
    Replied on January 25, 2019 at 9:14 AM

    Only the account owner with the paid plan can remove the JotForm branding.

    sub user access to main account settings Image 1 Screenshot 20

    Sub-users cannot access the main accounts settings, only the shared forms and submissions.


    Hope this information helps.

    If you need further assistance, let us know.