sub-user access to main account settings

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    Asked on January 25, 2019 at 07:44 AM


    We have a Bronze Subscription for our company. I am a user there and also have access to our forms. However, I cannot remove Branding or access the settings of the company. I only see my own info. Can you help me?



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    Answered on January 25, 2019 at 09:14 AM

    Only the account owner with the paid plan can remove the Jotform branding.

    Sub-users cannot access the main accounts settings, only the shared forms and submissions.

    Hope this information helps.

    If you need further assistance, let us know.