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lj_tkdAsked on January 25, 2019 at 7:44 AM
Hi,
We have a Bronze Subscription for our company. I am a user there and also have access to our forms. However, I cannot remove Branding or access the settings of the company. I only see my own info. Can you help me?
Thanks,
Lionel
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Richie JotForm SupportReplied on January 25, 2019 at 9:14 AM
Only the account owner with the paid plan can remove the JotForm branding.
Sub-users cannot access the main accounts settings, only the shared forms and submissions.
Hope this information helps.
If you need further assistance, let us know.