What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account is back ....

    Asked by austenfeld on March 12, 2011 at 02:56 AM

    Nix previous message about losing my account.  Got in.  Whew!  I am worried about my account being cancelled because I cancelled the premium portion of it.  Can someone confirm that I will still keep all forms, once I go back to basic.  (Cancellation is in progress).

     

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    JotForm Support

    Answered by obi-wan on March 12, 2011 at 03:03 AM

    Up/Downgrading does not cause to your submissions or forms to be deleted. Your account will be a premium account until the end of the period which you have already paid (2011/04/02).