Payment

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    joeykiker
    Asked on January 29, 2013 at 08:29 PM

    Can you let me know when we need to renew our subcription?

     

    Accout: joeyoabsa

  • Profile Image
    jeanettebmz
    Answered on January 29, 2013 at 10:44 PM

    I did not find that username joeyoabsa

    However, I found 2 accounts  joeykiker and keepgrowing that have already expired , but for some reasons they were still on premium status

    You can go ahead now and re-upgrade any of them



  • Profile Image
    joeykiker
    Answered on January 29, 2013 at 11:09 PM
    Sorry
    The account in question is
    Joeykiker
    In the arts,
    Joey Kiker
  • Profile Image
    jeanettebmz
    Answered on January 29, 2013 at 11:12 PM

    Please follow this link in order to renew your subscription

    http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=joeykiker

     

    cheers!

  • Profile Image
    joeykiker
    Answered on January 29, 2013 at 11:17 PM
    I just posted this on the board:
    I just recived this note:
    "Dear joeykiker,
    You have currently reached the limits of your account. *Your forms will be
    disabled Wednesday at 12pm EST*. Free accounts are limited to 100
    submissions per month.
    We can not afford to be shut down. If you look at our records you can see
    that we always pay by check and pay for a full year in advance. Can we
    request at least 7-10 days to have a heck cut and mailed to you. We are a
    non-profit and do not have credit cards.
    Please reply quickly. It would be very poor service to cut us off so
    quickly. We have been loyal patrons.
    I'm a little shocked that you all made a mistake and then woud so quickly
    turn us of in less that 24 hours. We have hundreds of forms and take in
    thousands of dollars. I expect an apology for being put in this postion. I
    caught the in accuracy and sent you all a note.
    Username: joeykiker
  • Profile Image
    jeanettebmz
    Answered on January 29, 2013 at 11:24 PM

    You should disregard the message, once you renew the subscription by following the link above , there shouldn't be any problem

  • Profile Image
    jeanettebmz
    Answered on January 29, 2013 at 11:29 PM

    The system did set the account back to free when I looked for updates.

    At any rate, I have set the account back to Professional,once you are ready you can pay with a check by following this link

    https://www.plimus.com/jsp/buynow.jsp?contractId=3135328

  • Profile Image
    joeykiker
    Answered on January 29, 2013 at 11:30 PM
    Great Thanks!