What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email Functionality

    Asked by stevemcclearn on January 29, 2013 at 11:17 PM

    Hello -


    I have 3 forms and can't seem to change the destination email on any of them...I've gone into the email function..then click on the recipient email tab...and then enter in the email addresses I want the submissions to go to......yet, each test email gets sent to stevemcclearn@yahoo.com (my login on Jotform).  How do I change this?


    Thank you


    Steve McClearn

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 30, 2013 at 12:16 AM

    Hi Steve,

    Please make an actual submissions with your form to test the new email address entered on your form notification. Test Email would only send a test notification to the email address that is associated with your account. We've made it this way to stop the feature being abused, some users uses it for sending spams.

    Thanks for your understanding!