I would like to cancel our subscription

  • luciano augusto
    Asked on January 30, 2019 at 8:40 AM

    preciso cancelar a conta na jot form urgente, pois esta desontando no cartao e nao estamo usando, nao consigo entrar na conta, a senha nao entra, tentei de td jeito,
    no aguardo para cancelamento. conta: agenciauzina@hotmail.com

    tradutor google:
    I need to cancel the account in the jot form urgently, because it is pointing at the card and we are not using it, I can not enter the account, the password does not enter, I try to do it, I'm waiting for cancellation. account: agenciauzina@hotmail.com

  • Welvin Support Team Lead
    Replied on January 30, 2019 at 11:03 AM

    The subscription has been canceled already and looks like you have deleted the account. You will not be billed again after this period. 

    If you need to access the account, you can reset its password using your current email address.