What i don't like.

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    irka davis
    Asked on January 30, 2013 at 03:46 AM

    What i don't like....

    when i get an email from someone and i reply i change the email address. Problem is anytime someone else sends me a jot form, it's all part of the same email bundle.



    This is a re-post of a comment on

  • Profile Image
    Welvin
    Answered on January 30, 2013 at 04:06 AM

    Hi,

    There are sometimes that user are testing the form notification by clicking on the "Test Email" button. Note that this feature will only send notification to your primary email address that is associated with your account. So to test your form notification, you have to submit an actual submissions to your form. 

     

    Thanks!

  • Profile Image
    irka davis
    Answered on March 04, 2013 at 05:25 AM
    i don't understand any of this. i do get the responses but if i use the
    same email and just change the persons email for a response you would think
    this would be it. a thread for just me and them. but when another comes
    in....it's all part of the same thread. very confusing
  • Profile Image
    EduardoMendez
    Answered on March 04, 2013 at 09:28 AM

    Hi there, 

    I understand what you are refering to.  I believe it is because the form notifications all will have the same subject.  Even when they are directed to different people.

    So basically your e-mail application sees all msgs from one form as the same thread.

    Please try this suggestion and let me know if that helped!