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MaplePeopleAsked on January 30, 2019 at 2:03 PM
Hi Kevin. You said the following :
You may simply add a "Text" element, you will find if under the quick elements of the add form element section, more details about the available fields here: https://www.jotform.com/help/46-Quick-Overview-of-Form-Fields
However I know of this with the issue being this is the text for those filling out the form to input BUT we only want to write in a text field which doesn't need to be filled out for them, an instruction from our side basically. Please could you assist. Appreciate the support.
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MaplePeopleReplied on January 30, 2019 at 2:13 PM
Hi. Actually, my mistake here, you can ignore the above text related enquiry please. Many thanks.
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MaplePeopleReplied on February 4, 2019 at 1:04 PM
Hi. That worked for that structure but create a different issue. Now my questions when aligning them left they are the same as top for example I want it to appear as :
Question Fill field ____
But now it only allows when clicking both on left and top options :
Question
Fill field ____
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David JotForm SupportReplied on February 4, 2019 at 2:08 PM
I checked your form and the labels do appear to be aligned to the left:
This is how left aligned labels should be. Is this not how you would like them? In your description you showed:
Question Fill field ____
As the preferred layout and that does appear to be how the form is formatted.
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MaplePeopleReplied on February 4, 2019 at 2:36 PM
Hi David,
You are looking at the wrong form. Please see image here as they are aligned to the left but appear as top :
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AndrewHagReplied on February 4, 2019 at 3:57 PM
I've checked your form and the issues is because of the custom CSS code that have been added, see the below marked code. So even if we set the alignment to left, labels are showing at the top only as the fields are taking 100% width.
To resolve the problem, add the below CSS code and set the label alignment to left.
#label_3, #label_4, #label_5, #label_6{
width: 30% !important;
}
Let us know if you need any further assistance.
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MaplePeopleReplied on February 5, 2019 at 7:03 AM
Thank you for the support. It has resolved the issue but I hope these issues will not be re-occurring as pasting coding frequently should not be something for the software users. Thank you.
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Welvin Support Team LeadReplied on February 5, 2019 at 8:22 AM
You have applied a theme and seems like there is a mixed CSS in the form. That is why your settings for field alignments are not working. The given custom CSS codes are for adjustments, and to override the existing CSS.
Here's a cloned version of your form without the previous CSS, clean default theme:
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MaplePeopleReplied on February 5, 2019 at 8:49 AM
Hi,
That seems to be the same as mine only difference being the logo and fonts, a specific theme was not applied
Please could you confirm the following for me : we plan to upgrade to bronze membership asap - will this allow our form's attachment sizes to be larger in memory size so the users can submit larger attachments ? -
Welvin Support Team LeadReplied on February 5, 2019 at 9:03 AM
Yes, that is the same, but the theme was re-applied to reset the layout.
The header in your form, as you could see, is not part of the default theme so the CSS is somewhere in the form source and cannot be edited in the form builder. That is why it is required to override it with another CSS. Anyways, the form is working now, so I suggest keeping it that way.
As for your next question, I will answer that to a new thread. Link here https://www.jotform.com/answers/1723098.