Password reset is not working

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    Password reset is not working 
    Asked on January 31, 2019 at 03:51 PM

    Hello

    We have tried password reset multiple times now but are not getting the reset email.

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    Mike_G
    Answered on January 31, 2019 at 06:24 PM

    I have checked the email address you used in opening this post and it is not associated with any Jotform account.

    In resetting the password for your account, you can also use your account username.

    How-to-reset-the-password

    We would like to check the status of your account. Can you share with us your account username, please?

    We will wait for your response.