What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hide Google Map on Submissions Page

    Asked by noanoh on January 30, 2013 at 11:24 AM

    Hi, A map is appearing in the respnse form when I view it under submission.

    I would like to NOT have a map apear after someone enters an address.

    Where/how can I default that.

     

    Also, I am getting an incorrect email about submissions. 

    On your server, I get the right response, but in email I'm getting an unfilled out template of one of your other forms.

    Please advise.

     

    Thanks,

    Noa

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 30, 2013 at 12:23 PM

    Hi Noa,

    Regarding on the map, you can set that on your form submissions settings by clicking on the small gear icon found on the upper right side of the submissions page. Check this screen.

    ---

    Do you mean, you are not getting users answer on the notification message that was sent to your email after form submissions? If so, recreate your form notification, just delete your existing notification and create a new one. That should fixed it.

    Thanks!

  • Profile Image

    Answered by noanoh on January 30, 2013 at 01:01 PM
    I don't seem to have that options.
    here's what I see:
  • Profile Image

    Answered by noanoh on January 30, 2013 at 01:02 PM
    Oh never mind, I figured it out. I was looking on the wrong form.
    Thanks
  • Profile Image

    Answered by noanoh on January 30, 2013 at 01:03 PM
    I have another problem:
    I'm told the field limits amount of text you can enter. But it's not limited when I try it.
    Does this work on only certain servers?
    Thanks!
  • Profile Image

    Answered by pinoytech on January 30, 2013 at 02:08 PM

    Hi,

    Can you please share to us the URL of you Form for further assistance?

    Thank you!