What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Quantity not showing up right on my website

    Asked by Bethshalomkc on January 30, 2013 at 12:08 PM

    I put in a custom quantity on one of my "products" by mistake. Then I deleted the option and put it back correctly. It is showing as I had it originally. Then, I deleted the product and input it correctly, and now it is showing as originally input.

    Can you correct #4 Sorkins for me?

    Also, I want to measure the votes for this form. Is there a way to do this in jotforms?

     

    Thanks.

    Page URL:
    http://www.bethshalomkc.org/cbs_forms/voting.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Deygus on January 30, 2013 at 12:29 PM

    Oh my, that is definitely not supposed to happen and I'm sorry that this created a problem for you. I have taken a look at your form and realized that it looks okay on our end but it seems like when it is embedded on your website something may be possibly conflicting with the form's code. I would like to suggest that you please try embedding the form within an iFrame to see if this helps to solve the problem.

  • Profile Image
    JotForm Support

    Answered by Deygus on January 30, 2013 at 12:34 PM

    I just doublechecked it again to be sure and I'm uncertain if you just changed something but it appears to be okay and working now but if you are still having issues with it on your end please let us know.

  • Profile Image

    Answered by Bethshalomkc on January 30, 2013 at 12:35 PM

    I deleted the old form (from yesterday).  I also reloaded it, in the same way, embed. Now it is working. Thanks for your assistance.

    Now it's working. YES.

  • Profile Image

    Answered by Bethshalomkc on January 30, 2013 at 12:46 PM

    Can you tell me if there is an easy way to track the votes? Can I put in background fields that I can put in that would make tracking the votes easy? Or should I make this another post?

  • Profile Image
    JotForm Support

    Answered by Deygus on January 30, 2013 at 01:25 PM

    Okay that's great and thank you for telling us.

    As far as your second question normally yes that is highly preferred since it allows us to better address each and every problem individually to avoid any probable causes of confusion so if you don't mind that would be much appreciated.