What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I not have my account disabled?

    Asked by WetNoseInc on January 30, 2013 at 02:48 PM

    I have a free account and have used 98 forms out of 100 as of today.  This is highly unusual for us, but it's due to an overwhelming response to a job post.  I just received an email that my forms will be disabled tomorrow.  I really don't want to upgrade my account since this isn't a common occurance...so my question is this...will the forms be automatically be reinstated as of February 1st?  Or will I lose everything?  Can I upgrade my account for just this month?  Or do I have to commit to a year?

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    JotForm Support

    Answered by EduardoMendez on January 30, 2013 at 10:34 PM

    Hi there, 

    Your counter would be reset at the begining of the month, reactivating your forms.

    You can upgrade and downgrade at any time!

    I hope that answers your questions and if you need further assistance please let us know!