The forms aren't working today

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    Carol Samsel
    Asked on January 30, 2013 at 05:26 PM

    So far, your forms have worked well.  Today...nothing.  They do not appear on my web site, and the problem appears to be at jotform's end.  No one could order from my site if they wanted to.  :-(

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    EduardoMendez
    Answered on January 30, 2013 at 06:17 PM

    According to our Security layer provider, CloudFlare, problem is related with AT&T's DNS servers.

    If you're not using AT&T as an ISP, it still may affect your connection if your ISP is working with AT&T.

    We suggest you to use Global DNS servers (4.2.2.1 to 4.2.2.4), Google DNS Servers (8.8.4.4 and 8.8.8.8) or OpenDNS (208.67.222.222 and 208.67.220.220).

    @CloudFlare : The only issue we have seen with AT&T today is not actually with us (timing out well before it hits our network; appears to be a recursive DNS issue)

    We are not completely sure , but you couñd try to bypass router settings by setting custom DNS servers directly in Windows.