What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The real question we all have is

    Asked by SPwebcreations on January 30, 2013 at 09:46 PM

    DNS server changing and all that bull... how many of our customers are going to do that to fill out our forms? NONE!

    When will this issue be resolved? Do we need to give wufoo.com a try? Real answers would be nice!!!!

    Not trying to get angry but the same reply has been sent to every response with no working forms and the answer really does nothing to fix the problems... Even if we change the DNS problem that only will fix our side and with ATT you cant change the DNS... and I dont need to fill the forms out... I need customers to fill the forms out... :)

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    JotForm Support

    Answered by EduardoMendez on January 30, 2013 at 11:31 PM

    Our dev team is looking to give this a solution.

    As much as we would like to have all the answers at this time all we can say is that we are working to get it resolved, We sincerely apologize for the inconveniences and will update you as soon as there is any news from our development team.

    Thank you for your patience!