The label on the top of the form field doesn't show on the live version, it shows only on the draft

  • amendoza71
    Asked on February 5, 2019 at 6:15 PM

    Hi,

    The label on the top of the form field doesn't show on the live version, it shows only on the draft. Please see screenshot as well (preview and live version).

    Thanks!

    Jotform Thread 1723843 Screenshot
    Page URL: https://form.jotform.com/90354362065151
  • Jed_C
    Replied on February 5, 2019 at 10:08 PM

    It seems that there is a CSS code that is not shown in the form. May I know if you have cloned this from Jotform's template page? Let me test it further and get back to you once I found a solution to fix this.

  • Jed_C
    Replied on February 5, 2019 at 10:15 PM

    It seems to be a bug on the old form (if you have cloned an old form). The fix I found is by deleting the field and adding them back.

    ex. https://screencast-o-matic.com/watch/cqn1eo3E4S 

    Please try that one and let us know how it goes.