Is it possible to show different texts based on option selected for multiple choice field?

  • andypaps
    Asked on February 7, 2019 at 5:00 AM

    Hi there,


    I would like to develop a form that does the following:

    1) When I select a multiple choice answer to a question, I dont just want to see the answer. Is it possible to also see a recommendation with the selected answer when the form is submitted? How do I do this? 

  • Victoria_K
    Replied on February 7, 2019 at 8:33 AM

    It seems that conditional statements are required to achieve what you've shared. As far as I understand, you would like to include some text for selected option. If you need to receive this texts with email notifications, you can create several email templates for different cases and send them conditionally: 

    How-to-Send-Email-Based-on-User-s-Answer

    If you need to show recommendations on a form, you can show different text fields conditionally: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    We will be glad to assist if you need more help, just let us know. 

  • andypaps
    Replied on February 7, 2019 at 8:38 AM

    Hi Victoria. Not quite the answer I was looking for.


    Let me explain it like this.


    Question 1: (multiple choice)

    a) Yes

    b) No 

    c) Maybe


    If the user selects a) YES, i would like the email to show me the answer as YES with additional information. We can hide the additional information attached to the YES answer, but I am not sure how to do this.


    On our side, we would see the response as YES (The user selected YES because of XYZ).


    Hope you catch my drift.

  • Victoria_K
    Replied on February 7, 2019 at 9:59 AM

    There is no direct option to implement the idea, but I can suggest to create additional text field right after the checkbox element and populate that field conditionally with text needed. 

    For example, if user selected 'Yes', condition will update text field with some text. Same for 'No' and 'Maybe' answers: How-to-Insert-Text-or-Calculation-into-a-Field-Using-Conditional-Logic

    This way on email you will receive 'Yes' followed up with text value of next field. Would this work for you?