What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How much longer can we expect your forms to be down and not working?

    Asked by Eric on January 31, 2013 at 10:32 AM
    Page URL:
    http://www.hawthorneplazashopping.com/

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    JotForm Support

    Answered by EltonCris on January 31, 2013 at 11:53 AM

    Hi Eric,

    Have you tried changing your form domain from jotform.us to jotform.com? You can find it on your form embed code. e.g. http://www.jotform.com/form/123456789. Check if this helps.

    Unfortunately we can't provide a definite time to when the CloudFlare issue will be resolved but the team are working hard to rectify the problem.

    Our apologies for the inconveniences caused.