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drmruhl13Asked on February 8, 2019 at 10:07 AM
Hello,
I am trying to change my credit card for payment and I keep getting this error and don't know why:
Access Denied
You don't have permission to access "http://www.paypal.com/" on this server.
Reference #18.7daa3d42.1549638311.30453dcb
Can you please advise?
Thank you,
Michaelene
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jherwinReplied on February 8, 2019 at 11:47 AM
Thank you for contacting us!
This error message usually refers to an issue with your internet provider. Please unplug your router box and leave it unplugged for a few minutes. When you plug the box back in, you will be issued a new IP address by your provider which should allow you to access the account.
You can check your IP address here if it changes or not: https://ip8.com/
Give it a try and let us know how it goes.