My account says it is suspended

  • Doug Tjaden
    Asked on February 8, 2019 at 1:08 PM

    I have no idea why. I went to log in and it says it is suspended.  

    Login ID = douglastjaden

    I need to get into it ASAP. 

  • ktyaguirre
    Replied on February 8, 2019 at 2:24 PM

    Upon review of your account it has forms using Liberty Financial services. We encourage you to furnish proof that you are in affiliation with this banking institution in order for us to be able to proceed and re-activate your account.

    Please email registration or third party contract to reviewers@jotform.com

    Thank you

  • Doug
    Replied on February 8, 2019 at 2:57 PM

    This isn't the bank Liberty Financial Services. It is a small business (sole proprietor) located in California who sells precious metals.  What do you need to prove it's him instead?

  • Doug
    Replied on February 8, 2019 at 3:17 PM

    Here is their web site.


    http://retirement-saver.com/

  • Bitia JotForm Support
    Replied on February 8, 2019 at 4:20 PM

    Kindly provide us these proofs :

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Change the email on file for a valid corporate domain, instead of the free domain (@mail)

    Send these proofs to reviewers@jotform.com with Thread #1727086  as your subject. After we review those, we will update you about the status of your account.