Jotform Sheets: User didn't received the "download submissions" email.

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    Asked on February 11, 2019 at 06:22 AM

    The user tried to download their submissions as a ".zip" file and never received the email containing the download link.

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    Answered on August 02, 2019 at 07:11 AM


    The problem has been resolved already. I have tested downloading all PDFs both from Jotform Sheets and Jotform PDF Editor. Everything works as expected.

    Lets please reach out the user to verify the fix.