What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is sending an email notification, but the site is not showing that I have received a new submission...Why?

    Asked by brian2453 on January 31, 2013 at 04:08 PM
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    JotForm Support

    Answered by EltonCris on January 31, 2013 at 10:41 PM


    Sorry to hear that.

    Have you tried clearing your browser's cache? If not, give it a try and update us here if this doesn't help.