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    Hi im not receiving form data

    Asked by thedogbowl on January 31, 2013 at 05:14 PM

    If i use the form ive created i dont receive the email. I dont receive the test email even though your site tells me its sent it.  I can receive other emails sent to that address

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    JotForm Support

    Answered by Goldo on February 01, 2013 at 12:26 AM

    Your email address info@thedogbowlmorecambe.co.uk is on our bounce list.

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.1 : = Recipient address rejected: User unknown in relay recipient table'


    I have removed it from that list though so it should work fine now. I've also noticed that you have lots of notification alerts set up. There is no need to do that as you can have multiple email address in one notification.
    See the guide here.

    Here is the direct form url : http://www.jotformeu.com/form/30306742943351

    Let me know if you are still having the issue.