Email about suspicious form.

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    Asked on February 11, 2019 at 05:02 PM

    I received an email from JotForm about a "suspicious form" that was flagged for phishing fields. I have deleted the form and changed my password... however I never created the form that was mentioned. Have you all had issues with fraudulent forms on accounts? 

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    Answered on February 11, 2019 at 08:07 PM

    You probably cloned a form that has fields asking for account or banking information. Our reviewers team email the owner of the form informing them that in order for your form to be compliant is you will need to add the suggestions like what you receive in your form.

    1). Add Terms and condition widget or scrollable terms widget

    2). Add a signature widget so users will sign and agree that their information will be sent to the form.

    If you add these to your form, your form will no longer be flagged. Let us know if you have any questions or if you need further assistance.