Radio button is already selected before form is filled out.

  • Stalderbob
    Asked on February 11, 2019 at 10:57 PM

    Hello,

    My wine competition entry form has two radio button choices for wine or cider/perry under Entry Information.  The radio button for Cider/Perry is already checked when the form opens.  I would like this button to be unchecked.  I can't figure out why it is appearing preselected.

    Thanks for any help you can give me.

    Bob Stalder


  • BJoanna
    Replied on February 12, 2019 at 1:30 AM

    I inspected your form and the "Are you entering a wine or a cider/perry?" radio button field is not preselected. All form fields are blank on my end.

    1549952688radio Screenshot 10

    I assume that the issue on your end is related to the AutoFill feature you enabled on your form. Most likely you selected that option while you were testing your form and it is now always pre-populated (AutoFiiled) when you open the form. The form will be blank for your users when they open the form for the first time. The form will also clear on submit. 

    You can submit the form and check it again or you can test the form in some other browser or in incognito/ private mode. 

  • Stalderbob
    Replied on February 12, 2019 at 9:43 AM
    Hi BJoanna,
    Thank you for the quick response and explanation. I appreciate the great
    tech support!
    Bob
    ...