How to send an automated email response on a specific date?

  • IainB
    Asked on February 12, 2019 at 10:06 AM

    Hi,

     

    I've just started with JotForm and very impressed so far! I'm using it to internally enter bookings/produce pdf booking forms with customer details. I've set JotForm to email me with the completed forms that I can then save.

    I see you can set automated emails to be sent out to the address entered into the email field on the form, I'd like to set this up BUT I need the email to be sent AFTER the 'date of event' also entered on the form. Is this possible? The date of event could be anywhere between 24h and 6 months after the form is submitted.

    Basically it's a follow up email to ask for feedback after the event.

    Thanks,

    Iain

     

  • David JotForm Support Manager
    Replied on February 12, 2019 at 12:01 PM

    It is possible to send the autoresponder x amount of days after submission, or before a specific date as a reminder. We have guide that covers this scenario, please check it here: https://www.jotform.com/help/535-Utilizing-the-Send-Emails-Later-Function-of-the-Autoresponder-Emails 

    Let us know if you need more help.