I changed my password via the email link, but the login fails.

  • tsustatestl
    Asked on February 12, 2019 at 10:51 AM

    I changed my password via the email link and Jotform says the password has been changed.   I try to log on my computer and I received login failed.  I need assistance getting logged in.

  • David JotForm Support Manager
    Replied on February 12, 2019 at 1:00 PM

    We have flushed your logging attempts, please try one more time(using another browser), if it does not work, try resetting the password again: https://www.jotform.com/help/489-How-to-reset-the-password