Need to change the username of the account.

  • sriehle
    Asked on February 12, 2019 at 11:26 AM

    Can I please edit the username on our account. The person no longer works here.

    Carole Loufek

  • AndrewHag
    Replied on February 12, 2019 at 1:29 PM

    Please note that spaces are not allowed in the username. Please suggest at least 3 usernames without spaces so if the first username is not available, we can check the availability for second and third. 

    And also take a note that custom URLs will not work anymore once you change the username. You need to update the custom URLs of all your forms.

    Reference guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form