Got PCI Security Error after submitting the form

  • Rivib
    Asked on February 12, 2019 at 12:48 PM

    answers Screenshot 10

     

    Jotform Thread 1730331 Screenshot
    Page URL: https://form.jotform.com/90414875767166
  • Nik_C
    Replied on February 12, 2019 at 2:08 PM

    That usually means that the credentials used are not correct:

    1549998424Screen Shot 2019 02 12 at 8 Screenshot 10

    Could you please check your PayPal checkout credentials and if they are correctly entered in the payment wizard?

    We'll wait for your response.

    Thank you!

  • Rivib
    Replied on February 12, 2019 at 3:43 PM
    [image: Screen Shot 2019-02-12 at 2.53.06 PM.png]
    Hi
    I made some update but got this troubleshoot.
    Please your help asap
    Thank you
    Rivi
    ...
  • Elton Support Team Lead
    Replied on February 12, 2019 at 6:15 PM

    Our forum can't accept attached screenshot from email.

    Would you mind uploading the screenshot directly in your thread here https://www.jotform.com/answers/1730331?

    Guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

  • Rivib
    Replied on February 12, 2019 at 6:43 PM
    I think I'm ok now.
    Thank you for your support :)
    Rivi
    ...