What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created two accounts, but can't log off one to get to the other. Help ASAP!!!!

    Asked by kericohen on March 14, 2011 at 10:51 AM

    I put the wrong password on the first account --- kericohen / kcohen@thejewishnews.com

    So when I went back to that I couldn't get the right password. It's a work account and your reply email went to spam. It was over the weekend and I couldn't check it. 


    So I created another account   kcohen  kericohen@comast.net   Here i created a survey I need NOW! But when I go onto jotform.com at my office, the old account comes up.  i don't want to recreate the survey. 

    How do I get out of this account and go to my other one ASAP????


    Thanks. Keri 

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    Answered by DanielGriffin on March 14, 2011 at 12:17 PM

    Hi Keri,

    If you click on MyForms and then scroll down to the end of the page, you will see your name and a logout button.  Click logout there and you can login again with the new account.