What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not available when I click preview?

    Asked by iranova on February 01, 2013 at 03:25 AM

    i am new here and i just created a form but the source code is not working and when i clike preview i says form not available. what should i do? is there a reason for this?

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    Answered by jefreylandicho on February 01, 2013 at 05:57 AM


    The preview could have been block by your browser popup blocker. Most browser has a popup blocker and enabled by default  Kindly disabled it so you can see the preview of your form.


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    JotForm Support

    Answered by Welvin on February 01, 2013 at 07:35 AM


    This could be related to your account suspension just a while ago. Your account is active so please kindly try it again. Please be sure to check your Popup blocker (as stated by my colleague Jef) and disable it for Jotform or disable it permanently.



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    Answered by DesertSkyArchers on July 31, 2016 at 08:19 PM

    Hello, I have the same issue.  The Preview worked earlier but when I finished the form it would not allow the preview.  Pop Up for Jot Forms is turned on.


    Please help.



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    JotForm Support

    Answered by Chriistian on July 31, 2016 at 11:20 PM

    @DesertSkyArchers To better assist you, I have moved your question to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/894861. Regards.