[URGENT] Complaint on Uploaded Photo Quality

  • Profile Image
    uemedhr
    Asked on February 14, 2019 at 03:46 AM

    Hi, 

    We have an issue with our photos which snap/uploaded via Take Photo widget. The quality we received in Emails or downloaded from the Submission are small and unclear. Is there a way whereby you can increase the resolution of the photos as we need the pictures to be clearer as this will we used as evidence for our Despatch Form?

    TQ


  • Profile Image
    Nick_So
    Answered on February 14, 2019 at 08:47 AM

    Unfortunately, we do not currently have an option to control the quality/size of the images captured with the Take Photo Widget.

    If you would like to capture the images in their original sizes, use a standard File Upload field should allow the live image capture on the mobile devices as well.

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    Let me know if you have any further questions.