Redirect URL not updating

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    pivotmedia
    Asked on February 01, 2013 at 10:22 AM

    I changed the redirect URL for this page http://form.jotform.com/form/13330802214 and it is still pointing to the old pdf.

    When I double check the redirect url it is showing the new url, http://www.innovsys.com/NewsEvents/IPTVeJournal/InnovativeSystems_DigitalVoiceRecorder.pdf, however it still displays the old url when I test the form.

  • Profile Image
    EduardoMendez
    Answered on February 01, 2013 at 11:40 AM

    Hi there, 

    It seems that even though you have updated the Thank You  URL, you also have two conditions that are conflicting:

    You can delete them by following this visual guide:

    From there, you can delete the two conditions.

    Please give that a try and let us know if you need further assistance! 

  • Profile Image
    pivotmedia
    Answered on February 01, 2013 at 12:25 PM

    Thank you !!!!