What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is is possible to re-upgrade if it looks like we will exceed 1,000 submissions?

    Asked by bwhwolf on February 01, 2013 at 10:57 AM

    Hi,

    I just upgraded our account to premium. Will we receive another notice before we are about to reach our monthly capacity, and will we be able to upgrade again at that time?

    What is the different between SSL Secure submissions and regular submissions? Is there a way to change the setting?

    Thank you!

    Lucy

  • Profile Image

    Answered by pinoytech on February 01, 2013 at 12:29 PM

    Hi Lucy,

    Yes, you'll be notified through email from JotForm and gives you an option to upgrade your account if you're about to reach your submissions quota.

    SSL submissions are secure submissions via the browser.  You will need the HTTPS:// protocol on your browser to be able to use this connection.  Communications made through this type of connection are encrypted, thus it will be highly difficult for hackers to be able to sniff out the data that is being transfered here.

    If you need further assistance, do let us know.

    Thank you!