Is there a way to alternate emails from filled-out forms between 2 recipients equally? like every other email going to agent#1 while the other hal

  • dougspector
    Asked on February 15, 2019 at 11:35 AM

    Is there a way to alternate emails from filled-out forms between 2 recipients equally?


     like every other email going to agent#1 while the other half goes to agent#2 ?

  • David JotForm Support
    Replied on February 15, 2019 at 1:58 PM

    It seems there is actually a way to do this.  You could use a submission counter widget:

    https://widgets.jotform.com/widget/submissions_counter

    Then use conditional emails to send when the widget ends with 1, 3 ,5 ,7, 9 or with 0, 2, 4, 6 ,8.

    1550257052Capture Screenshot 10

    One condition for each set.  That way, odd numbered submissions send the email to one address and even numbered submissions send to the other.

  • dougspector
    Replied on August 29, 2019 at 3:38 PM

    don't really understand how to do this....can anyone help me set this up?

  • Ivaylo JotForm Support
    Replied on August 29, 2019 at 4:37 PM

    First, you should add the Submissions counter widget (https://widgets.jotform.com/widget/submissions_counter) to your form. Then you should create two conditions. You need to create "Change E-mail Recipient" type conditions. The first condition should send the odd numbered submissions to the first e-mail address. While the second condition will send the even numbered submissions to the second e-mail.

    You can hide the Submission counter widget on the live form, if you want. So, it will not disturb your users.

    Your conditions should look like this. First condition:

    1567110756chrome hpSgkcBqEy Screenshot 10

    Second condition:

    1567110790chrome bFtMeLQAiS Screenshot 21

    Let us know if you need any further assistance.