What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integration with Solve 360: why does the order of the fields change?

    Asked by webbtrans on February 01, 2013 at 04:16 PM

    When I map the fields from JotForm to the Solve360 fields, the order of the fields change making it difficult to work with.  The fields stay in order on the form but in the mapping window they are very random.

    Page URL:
    http://www.jotform.com/?formID=30255452453954

    Solve 360 fields order solve360 form
  • Profile Image
    JotForm Support

    Answered by Mike_T on February 01, 2013 at 05:04 PM

    Thank you for contacting us.

    I have created a ticket about this issue and forwarded it to our Development Team.

    I can not say when or if that request will be processed, but we will definitely let you know once we have any updates on this.

  • Profile Image

    Answered by webbtrans on March 05, 2013 at 04:19 PM

    I have the same problem and it is quite frustrating.

  • Profile Image

    Answered by jeanettebmz on March 05, 2013 at 04:55 PM

    @webbtrans

    There is already a ticket opened on this thread, they will surely take care of if ASAP, but we cannot provide you with an ETA

     

     

     

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 10, 2013 at 07:17 AM

    Fixed now. Thanks for letting us know about it. :)