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    When I receive an email from the form, some parts are missing.

    Asked by edina1975 on March 14, 2011 at 07:02 PM

    I have tried to re install the code, I've also re do the missing part but it doesnt change anything.

    Here is the code form: <script src="//www.jotform.com/jsform/10391020213"></script>

    I also tried to past the entire html code in dreamweaver but it gives the same results.

    Page URL:
    http://www.magicmauievents.com/contactus.html

    Screenshot
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    JotForm Support

    Answered by obi-wan on March 15, 2011 at 04:04 AM

    Your e-mail notification alert for this form has a structure like this.

    As you can see all the areas which are assigned in e-mail notificator are filled in the screenshot you have sent. On the other hand there is some series of numbers in your notification e-mail structure. I believe they are the reason of gap in your mails.

    To create/update notification e-mails you can you open your form you desire click on "Setup & Embed" tab and click on "E-mail Alerts" button. There you can see Add New E-mail button and already defined notification alerts if there are any. 

    In case of further assistance is required please let me know.

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    Answered by edina1975 on March 15, 2011 at 04:25 AM

    Thank you!