JotForm JS has Errors that breake our product pages

  • steelvintagebikes
    Asked on February 18, 2019 at 10:41 AM

    Hello JotForm Team,


    We use JotForm on our product pages. However the JS files seem to have a conflict with our JS or some other issues.

    Example: https://www.globalvintagemedia.com/peugeot-ph18-classic-mixte-bike-1970s-detail


    Error Screenshots:

    https://swissuplabs.com/helpdesk/index/file/filename/1.png

    https://swissuplabs.com/helpdesk/index/file/filename/2.png


    Can you please let us know how to get rid of it?

    Jotform Thread 1736084 Screenshot
  • Kevin Support Team Lead
    Replied on February 18, 2019 at 12:17 PM

    I have checked your page, but it seems you have disabled the embedded code. 

    I would recommend you to try embedding the iFrame code only and getting rid of the JS code, you can set the iFrame's height manually and allow it to scroll. 

    Example: 

    <iframe

             id="JotFormIFrame"

             onDISABLEDload="window.parent.scrollTo(0,0)"

             allowtransparency="true"

             src="https://form.jotform.com/23456789"

             frameborder="0"

             style="width:100%;

             height: 8815px;

             border:none;"

             scrolling="yes">

           </iframe>

    Let us know how it goes.