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cms@hope.eduAsked on February 19, 2019 at 6:47 PM
I have the following set up for notifications to come to cms@hope.edu for a submitter but when replying to that person/submitter the TO email is our email not the person's email from they entered in the from.
Sender Name: person's name from the form (Daffy Duck)
Reply-to email: set to the form cell with the submitter's email - (arnolds@hope.edu)
Recipient emails: our email (cms@hope.edu)
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The submission has this information......
from: Daffy Duck <cms@hope.edu> via jotform.com reply-to: arnolds@hope.edu to: cms@hope.edu date: Feb 19, 2019, 6:19 PM subject: SIM Ref Peer for Arnold, Shelly 2019 mailed-by: jotform.com security: Standard encryption (TLS) Learn more : Important according to Google magic. --------------------------------------
When replying to the submitter, it uses our email.
"On Tue, Feb 19, 2019 at 6:19 PM Daffy Duck <cms@hope.edu> wrote:"
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jherwinReplied on February 19, 2019 at 9:19 PM
I checked your notification and it's configured correctly, could you please try to set the sender email to our default sender and make a test submission?
Let us know how it goes.
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cms@hope.eduReplied on February 20, 2019 at 10:25 AM
That did the trick! Thank you. I tried different combinations, but not that one!