Is there still a problem with the website? My form has lost the proper function with the dropdown menu. All worked fine yesterday.

CopernicanCoach

Asked on February 20, 2019 at 2:20 PM
Elton Support Team Lead

Replied on February 20, 2019 at 4:13 PM

I checked your form https://www.jotform.com/answers/1738746 and all the dropdown fields are working.

Some of the dropdowns have multiple selections enabled.

If the problem persists, please give us more details about the problem.

Thanks
CopernicanCoach

Replied on February 20, 2019 at 4:43 PM

No, it’s not. When I copy/paste a link to look at the form, this is what I see, and it doesn’t function properly.
https://form.jotform.com/90504363636153
https://form.jotform.com/90504363636153
[cid:E17B9FCB-DE85-4479-A2F5-E3C446312020@attlocal.net]Cathy Streitwieser
cRCPC, WholeFoodWholeBody
...
CopernicanCoach

Replied on February 20, 2019 at 4:43 PM

This form is doing the same thing. It was working great yesterday!
https://www.jotform.com/build/90496351384160
[cid:7A5F0FF8-BF60-40A1-938E-607AB653411B@attlocal.net]
Cathy Streitwieser
cRCPC, WholeFoodWholeBody
...
Elton Support Team Lead

Replied on February 20, 2019 at 6:19 PM

If you have attached a screenshot in your email, we can't see it here. Please upload the screenshot directly in your thread here https://www.jotform.com/answers/1738746

Use this tool to upload the image;

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Anyway, in case you're referring to the following layout of your dropdown field, that's because the Multiple Selections is ON. Turn this option OFF and it should restore to its original layout.

Here's how: