Does renewing my subscription reset my account usage too?

  • Jonneal3
    Asked on February 20, 2019 at 7:05 PM

    Hi! I just renewed my subscription to monthly.


    It is supposed to reset the the submissions at the new month mark. Thanks


    Please reset. 

  • Kevin Support Team Lead
    Replied on February 20, 2019 at 9:15 PM

    Note that the usage is reset the first day of each month (in EST) regardless the renewal date. Unfortunately, there is no other way to reset the limits.