I would like to send a blind copy of the autoresponder email

  • Profile Image
    EducationInAction
    Asked on February 20, 2019 at 10:38 PM

    I would like to send a blind copy of the autoresponder email that goes to 'submitter' to an in-house email. I see how I can CHANGE the autoresponder destination to this address, but not how to ADD a COPY of the Autoresponder Email. How may I do this?

    Thanks,

    Monica Hayes

    mhayes@educationinaction.org

    817-793-2608



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

  • Profile Image
    Welvin
    Answered on February 21, 2019 at 01:34 AM

    We do not have a BCC option in the autoresponder email. A workaround would be to conditionally send the autoresponder email, so you can add an extra recipient in the settings.

    https://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    Here's an example:

    15507308142019-02-21_008.png

    This isn't a perfect BCC since the recipients are available in the email that you will receive. If you do not want to reveal the other recipient, I would suggest duplicating the autoresponder email and set up the duplicate in the conditional logic, but remove the {email} (or similar) as shown in my screenshot.

    Please let us know if you need help on this.