What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When can I start receiving more than 10 ssl submissions?

    Asked by hemoman on March 15, 2011 at 08:35 AM

    I paid for the premium subscription today because I am at my limit of 10. When will my limit be increased?

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    JotForm Support

    Answered by liyam on March 15, 2011 at 08:43 AM


    I will forward this matter to a better person who can assist you.


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    JotForm Support

    Answered by JotFormSupport on March 15, 2011 at 11:23 AM

    It usually takes a few hours for your payment to be reviewed. Once the review is completed your account will be premium. Please wait some time and contact us again if your account still remains as free. Please be sure to add your payment receipt in the message.