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BrunoYamadaAsked on February 21, 2019 at 6:05 PM
But I have one more problem. I tested the fill of the birthday with 3 people and nobody could fill. They did not find the place to fill the year.
Is it possible to change the fill form?
It would be easier if the person put the date or if there was a scrollbar for the year, a scrollbar for the month and a scrollbar for the year.
The filling of the year is not intuitive and easy.
Tks
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David JotForm Support ManagerReplied on February 21, 2019 at 6:14 PM
Unfortunately, there is no option to change the type of field for the card's holder birthdate picker field. Probably a dropdown for each option(day, month, and year) would be more intuitive to fill.
I will forward a feature request to our back-end team have that option. You will be notified via this thread if this gets implemented in the future.
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BrunoYamadaReplied on March 1, 2019 at 9:41 AM
Hello,
Do you have any news?
The function shown in the figure is not working on the mobile phone.
Tks
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David JotForm Support ManagerReplied on March 1, 2019 at 11:02 AM
We apologize for the inconvenience. The date picker for this integration appears to be less intuitive in mobile views:
Let me add this observation to this ticket that has been sent to our developers. You will be notified via this thread if there is any progress on improving it.
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BrunoYamadaReplied on March 1, 2019 at 4:41 PM
Hello,
On Android this option is quite different.
Please remember to upgrade to Android and IOS.
Thank you
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MikeReplied on March 1, 2019 at 5:53 PM
The Birthdate Picker input in the PagSeguro integration is based on a standard <input type="date"> HTML element. It means that the user will see a standard date picker of their browser. For example, the date pickers of Firefox and Google Chrome might be a bit different, but in general, they should be very stable.
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BrunoReplied on March 5, 2019 at 9:41 AM
Hello,
Can we improve the way we fill out?
I really can not use it because I know that I will have a problem with the usability.
Tks
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BJoannaReplied on March 5, 2019 at 11:32 AM
My colleague already raised your request to our developers. If there is any update we will inform you via this thread.
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BrunoYamadaReplied on March 13, 2019 at 12:43 PM
Hello, how are you?
Any news?
In the current form it is still not possible to use the form.
Tks -
David JotForm Support ManagerReplied on March 13, 2019 at 1:44 PM
Unfortunately, there are no updates yet about this feature request. You will be notified via this thread if there is any.
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BrunoReplied on March 22, 2019 at 3:37 PM
Hello, how are you?
Any news?
Tks -
BrunoYamadaReplied on March 28, 2019 at 10:53 AM
Hello, how are you?
Any news?
Tks -
David JotForm Support ManagerReplied on March 28, 2019 at 12:00 PM
There are no updates yet unfortunately.
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BrunoYamadaReplied on April 1, 2019 at 3:59 PM
Hello, Do you know if the change will be made?
We are waiting for the correction but if it does not we need to find another tool to use.
But we love the dynamics of you but for now it is not working.
Tks
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David JotForm Support ManagerReplied on April 1, 2019 at 4:28 PM
The feature request is still opened, but our development team has not provided a time-frame as of when this change will be made.