What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My public listing of submissions isn't displaying

    Asked by quallsjoe on February 04, 2013 at 02:51 PM
    When I share the password-protected link, the page loads but by 170+ submissions aren't populating. Please help. Thanks
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    JotForm Support

    Answered by EduardoMendez on February 04, 2013 at 04:05 PM

    Hi there, 

    Can you please share the URL of the form with us?

    We'll be glad to look into it for you!

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    Answered by quallsjoe on February 05, 2013 at 10:32 AM
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    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 11:25 AM

    Thanks for that!

    I can see the problem.  I will forward this to our dev team for further investigation.
    Please stand by for their response.

    Here is a short video of the issue:

    http://screencast.com/t/hIxJSDJ2nD9

    I tried to reproduce the problem and I found that when I made one of my submission's pages public, I encountered a problem loading it.  Here is a video of this:

    http://screencast.com/t/hHir7Aj7S

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    Answered by quallsjoe on February 06, 2013 at 02:28 PM

    Any update?

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    JotForm Support

    Answered by Deygus on February 06, 2013 at 02:53 PM

    @quallsjoe

    Your problem has been assigned to be investigated by our development team and they will update this thread as soon as possible with a fix and/or if more information is needed to resolve it. We would kindly like to ask you for a little more patience until then if you will allow it.

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    JotForm Support

    Answered by liyam on February 08, 2013 at 06:42 AM

    Thanks for your patience, quallsjoe.  The issue should now be resolved.  Please do let us know if you continue to experience problems regarding this matter on your end, or if you have other issues or concerns.

    Thanks.