Our group email address was deleted once we switched email services.

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    CSamuel
    Asked on February 26, 2019 at 11:11 PM

    Our group email address was deleted once we switched email services. We noticed that we no longer received the automatic notice that a form was submitted. In addiiton, the other individual email addresses also didn't receive the notice. We went ahead and deleted the group email address and added the missing individual email addresses on our forms.

    QUESTION: Does a bad email address affect the automatic email sent by Jot Form or is that a technical "glitch?"



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

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    Nik_C
    Answered on February 27, 2019 at 02:36 AM

    I'm not sure I understand, do you mean bad email address in that email group which you assigned as a recipient?

    From what I know, in that case, email sent to the bad email address will fail, but the rest will go properly.

    Let us know if you had something else in mind.

    Thank you!