Ticket Purchases not Submitting entries

  • benedictcamara
    Asked on February 26, 2019 at 11:56 PM

    Hello

    Ticket purchases widget is indicating tickets are being selected and counted but when I view submissions the chosen tickets are not showing

    See screenshots below

    Jotform Thread 1744603 Screenshot
  • Nik_C
    Replied on February 27, 2019 at 5:23 AM

    I checked your form and I see the problem.


    But you had one column in Sheets hidden, I enabled it and you should have all responses:

    15512629302019 02 27 11 21 26 Screenshot 10

    Please check your submissions and let us know if that worked.

    Thank you!