What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    all fields auto-selected, WTF?

    Asked by toledobanners on February 04, 2013 at 07:17 PM

    All the products that can be ordered on my form are auto selected. What are you guys doing? I haven't changed a thing, been the same for months. I am getting tired of the weird screw ups from your paid service. What do I do now?

    Page URL:
    http://www.3dollarsigns.com

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 04, 2013 at 10:22 PM

    Hi,

    We are truly sorry about that. We've just committed a fixed about the problem. Would you mind clearing your browser's cache and cookies and recheck the product fields on your form? This is how the form displays on my end as of this typing, products are no longer auto-checked.

    http://pbrd.co/Uqu4FD

    Our sincere apologies for the inconveniences this may have caused.