Condition to show hide form fields are not working.

  • ValYoder
    Asked on February 27, 2019 at 10:04 AM

    I have been struggling with some simple stuff for hours. I have refreshed my page, but it consistently keeps showing the same things. I have conditions for "I am just paying for myself" to take you to submit and pay, hiding everything in between, yet three "guest 1" questions persistently keep showing. I don't know what I"m doing wrong. I'm ready to give up.





    Jotform Thread 1744990 Screenshot
  • Ashwin JotForm Support
    Replied on February 27, 2019 at 12:29 PM

    Please take a look at the following cloned form where I have edited one of your condition and see if it works as expected:  https://form.jotform.com/90574450212955 

    Please check the screenshot below of the condition I have edited:

    1551288548condiiton Screenshot 10

    Feel free to clone this form for a closer look at the conditions. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this helps.

    Do get back to us if you need any other changes.

  • ValYoder
    Replied on February 27, 2019 at 12:54 PM

    Mine is exactly the same as yours. Yours works, mine doesn't.

    I don't understand it, but I'm just going to continue with yours.

  • Girish JotForm Support
    Replied on February 27, 2019 at 1:57 PM

    Thank you for the update.

    Do let us know if you face any problem again. We will be happy to help you.