What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    clear my cache?

    Asked by jbasscase on February 04, 2013 at 11:34 PM

    Hi- I made changes to one of my forms, and it is once again not showing up in preview.  This happened a few days ago and is very very frustrating.  I made the same changes to an almost identical form and had no problems with it.  I was told to e-mail you to tell you clear the cache or something like that.


    This is the right way, I put a condition on the field that says "Instrument":


    This one is wrong, it hasn't made those changes yet:


    Page URL:

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    JotForm Support

    Answered by EltonCris on February 05, 2013 at 12:49 AM


    I can view the updated form on my end as of this writing. I can see the mentioned field here. Please clear your browser's cache and cookies, that should help.

    Please update us if the problem still persist on your end. Thanks!