Why did I get an email to upgrade to "professional" when I'm already in that tier?

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    wildsafe
    Asked on March 15, 2011 at 02:04 PM

    There's no place that I can find to check my account balance, etc. Please help!!

     

    Clif

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    liyam
    Answered on March 17, 2011 at 11:35 AM

    Hello,

    I have checked your account.

    It does not seem to have any problem so you need not to worry for anything.  Although I noticed that you are using a Premium subscription, not Professional.

    Anyway, please disregard the email notice and we apologize for any inconvenience it may have caused.

    If you need to ask about anything else, just submit a post inquiry.

    Thanks.